Retail sales skills training courses, seminars and workshops

If you are not alone on the market?
If you want to have loyal customers and clients?
If you need your employees to sell more and better than competition?

Our "Business Knowledge" retail sales skills training courses, seminars and workshops would greatly increase your employees selling skills and sales performance.

RS01 - Training ‘Practical retail sales skills’ - 1 day

How to use the effective retail selling system? - Trainer: Miodrag Kostic
Learn how to make the first contact with customers? How to communicate right message? How to up-sell, cross-sell? How to teach effective sales methodology?
Result: Sales people using methodological and systematic approach to retail selling.

RS02 - Training ‘Retail sales and customer loyalty’ - 2 days

Sell retail and gain loyal customers? - Trainers: Miodrag Kostic and Danijel Tavcioski
Learn how to use successful sales methodology? How to recognize and adopt to various customer types? How to gain and keep loyal customers? Learn how to work in teams?
Result: Systematic approach to retail selling and expanding loyal customer base.

RS03 - Training ‘Retail sales academy program’ - 3 days

3 days (full) retail selling program? - Trainers: Miodrag Kostic and Danijel Tavcioski
How to use successful sales methodology? How to recognize customer types and sell retail? How to gain and maintain customer loyalty? How to become successful retail salesman?
Result: Sales people fully enabled to provide maximum service and customer satisfaction.

We do not teach cheap NLP tricks, complicated sales techniques or secret closes. We use the most advanced sales methodology based on David Sandler, Antony Robbins, Harvey Mackey, Dale Carnegie, Tom Hopkins and Ron Martin selling systems.

Download sample of our 'Retail Sales Training' Power Point presentation (1.2 MB)

These in-house trainings are available in English language to retail organizations at tourist destinations, shopping malls, hotels and resorts:
Raffles Grand Hotel d'Angkor Cambodia ofitel Royal Angkor Golf & Spa Resort Peninsula Beijing Peninsula Hong Kong Ritz-Carlton Four Seasons Langham Hong Kong Mandarin Oriental China Grand Hyatt Hong Kong Shanghai JC Mandarin Pudong Shangri-La Portman Ritz-Carlton, ShanghaiFour Seasons St. Regis Hotel Shanghai Oberoi Amarvilas Mumbai New Delhi New Delhi India Four Seasons Resort at Sayan Bali Indonesia Ritz-Carlton Bali Resort & Spa Park Hyatt Tokyo Mandarin Oriental Kuala Lumpur Peninsula Manila Grand Hyatt Singapore Shangri-La The Fullerton Hotel Four Seasons Shilla Seoul Sukhothai Bangkok Thailand Royal Orchid Sheraton Hotel & Towers Mandarin Oriental Dhara Dhevi Amanpuri Sofitel Metropole Hanoi Hanoi Vietnam Evason Ana Mandara Resort & Six Senses Spa Llao Llao Hotel & Resort Bariloche Argentina Park Tower Buenos Aires Alvear Palace Hotel Park Hyatt Mendoza Mendoza Blancaneaux Lodge San Ignacio Belize Santiago Chile Los Sueños Marriott Ocean & Golf Resort Puntarenas Costa Rica Casa Santo Domingo La Antigua Guatemala Las Brisas Acapulco Mexico Las Ventanas al Paraíso One & Only Palmilla Las Mañanitas Royal Hideaway Playacar Maya Riviera Camino Real Oaxaca Four Seasons Resort Punta Mita Casa de Sierra Nevada Monasterio Machu Picchu Sanctuary Lodge Peru Carmelo Malliouhana Hotel & Spa Anguilla Jumby Bay Antigua Antigua Curtain Bluff Resort One & Only Ocean Club at Paradise Island Bahamas Pink Sands Four Seasons Resort Great Exuma at Emerald Bay Bahamas Sandy Lane Barbados Waterloo House Bermuda Jamaica Inn Couples Sans Souci Couples Swept Away Jamaica Peter Island Resort Peter Island Eden Rock St. Bart's Hôtel Saint-Barth Isle de France Anse Chastanet Resort Ladera St. LuciaLa Samanna St. Martin Parrot Cay Turks and Caicos Chobe Chilwero Lodge Chobe National Park Botswana Moremi Game Reserve Mombo Camp Moremi Game Reserve Botswana Four Seasons Cairo at Nile Plaza Cairo Egypt Mena Oberoi Four Seasons Amman Jordan Mara Serena Safari Lodge Masai Mara Kenya Kichwa Tembo Masai Mara Kenya Mount Kenya Safari Club Nanyuki Sofitel Palais Jamai Fes Fez Morocco La Mamounia Marrakesh Ritz-Carlon Qatar Cape Grace Cape Town South Africa The Table Bay South Africa Mount Nelson Grace in Rosebank Johannesburg The Michelangelo MalaMala Game Reserve Kruger National Park Area Sabi Sabi Private Game Reserve South Africa Phinda Private Game Reserve Kwazulu Natal Palace of the Lost City Ngorongoro Serena Safari Lodge Ngorongoro Crater Lodge Kirawira Camp Western Serengeti Serengeti Tanzania Grand Hyatt Dubai United Arab Emirates Jumeirah Beach oyal Livingstone

Please contact us at: info@businessknowledge.biz, or call: +381 63 60 80 26